Frequently Asked Questions
Free measure and quote
Once we receive a request from you, we will organise a visit to get the measurements. Accurate measurements and visiting the property is important to get an accurate estimate. There is no obligation to hire us and there is no cost involved for us to visit.
We either custom make your order ourselves or order in from fellow Australian manufacturers so allow 2 to 4 weeks as a rule of thumb. Occasionally an order will come from overseas allow 8/10 weeks.
Plantation Shutters simply require a wipe over with a damp cloth sorts most cleaning issues. Venetians are fiddly which probably explains the decline in popularity. For fabric blinds, a regular dust with the brush attachment fixed to the vacuum cleaner works well and spot marks can be dabbed off with a baby wipe or gently rubbed with an art eraser. We recommend that curtains are taken to the dry cleaners to be cleaned but always check the care label first. Alternatively, contact a local cleaning company who will take away your blinds and return them fresh and clean
Most panels are installed so that they can move, nearly all are hinged so think “cupboard door”. Sliding or bifold systems will move to access windows.
All our shutters are made in our supplier's warehouse in Bankstown, NSW. Most of our blinds range are made in Australia but there are few which are ordered from overseas. Based on the source of products, we will inform you in advance about the time frame required to get them manufactured.
Our shutters and blinds are made to measure and can accommodate almost any window or door. We will organise a visit to measure and quote.
It is a great idea to meet our installer on the first day of construction. This is to help us understand your needs and requests while being in your yard. e.g please make sure the dog bowl has water etc